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Quality Management

This course provides participants with an overview of the ISO 9001 Quality Management System (QMS) Standards and provides guidance on how to implement the requirements in the QMS.

This course provides participants with an overview of the ISO 9001 Quality Management System (QMS) Standards and provides guidance on how to implement the requirements in the QMS.

  • Introduction to ISO and Global Awareness of ISO 9001
  • Structure of the ISO 9001 Requirements.
  • Business Process Approach to QMS
  • ISO 9001:2015 Requirements
  • Guidelines for Documentation and Implementation
  • Role of the Management
  • Project Team Structure

This course provides participants with an overview of

  • The concept of quality, quality management and improvement
  • Introduction to the ISO 9001:2015 quality management system
  • Interpretation and application of the ISO 9001:2015 quality management system
  • Development of a business process approach to the quality management system
  • Preparation and documentation of quality manuals, procedures and work instructions
  • Implementation and maintenance of a quality management system
    • Guidelines and approaches
    • Typical certification and registration proce

This IRCA Certified Internal Quality Management System Auditor Training course provides quality professionals with the knowledge required to assess the conformance and performance of an organization’s quality management system.


The knowledge and skills acquired will ultimately help the participants to contribute to the continuous improvement of their organization’s business. It will also enable participants to understand, develop, and implement an in-house quality audit programme that fulfils the requirements for internal audit.

You will receive a widely known and internationally accepted IRCA certificate on successful course completion. This training course satisfies part of the training requirements for initial certification as an IRCA Internal QMS auditor.

This IRCA certified course is suitable for those who intend to acquire the competency necessary to audit an organization’s ISO 9001:2015 based management system, either as a second or third-party auditor.

You will receive a widely known and internationally accepted IRCA certificate on successful course completion. This training course brings you closer to an individual registered as an auditor under IRCA

An examination will be conducted on the last day of the course for the participants. This examination is part of the training requirements for registration with IRCA.